Resume
Nnanna C. Eze
Solutions Engineer · B2B Fintech & Payments · API Integrations, Pre-Sales Wins & Post-Sales Delivery
nnannaeze.com · github.com/nnanna217 · linkedin.com/in/ezennanna · Canada
Summary
Solutions Engineer with 7 years driving technical onboarding, integrations, and pre-sales wins for B2B fintech and SaaS platforms. Hands-on with REST APIs, JSON, webhooks, and SDKs, and comfortable prototyping in Python, TypeScript, and Java to build proof-of-concept integrations and deliver product demonstrations that articulate clear ROI. Trusted technical consultant for Mid-Market and Enterprise accounts, partnering with Sales, Partnerships, Product, and Engineering to ship reference architectures, playbooks, and high-quality customer outcomes.
Key achievements
Integration Scale
Architected scalable REST API and mobile SDK integrations that powered 300M+ production transactions across B2B fintech and financial services customers, accelerating time-to-value and unlocking material expansion revenue.
Onboarding Efficiency
Led end-to-end technical delivery across 35+ engineers supporting $200K+ MRR for Enterprise accounts (Coursera, Headspace, Pluralsight, ViacomCBS), while systematizing intake and triage processes that cut onboarding and delivery time by 70%.
Experience
Solutions Architect — Smile ID, Inc.
Jun 2021 – Mar 2026
Remote, UK and Canada
- Owned technical onboarding and integration timelines for Mid-Market and Enterprise B2B fintech customers, planning go-live readiness across REST API, webhook, and mobile SDK setups.
- Partnered with Account Executives on pre-sales discovery, solution design, and technical product demonstrations for Mid-Market and Enterprise C-level executives, closing deals through custom PoCs, reference integrations, and ROI business cases via Zoom and on-site.
- Served as technical Subject Matter Expert post-sale, partnering with Customer Success to reproduce API and webhook issues using Postman and cURL, propose workarounds, and coordinate with Product and Engineering to accelerate go-live.
- Ran developer workshops on authentication, retries, idempotency, and webhook handling, and built reusable reference architectures, integration playbooks, and sample code to improve speed and consistency across implementations.
- Captured structured field feedback from thousands of production integrations and translated recurring pain points into product and documentation improvements through tight Product and Engineering loops.
Technical Delivery Manager (formerly Technical Success Manager) — Andela Inc.
Aug 2018 – May 2021
Remote
- Served as the primary technical point of contact for Enterprise SaaS customers including Coursera, Headspace, Pluralsight, and ViacomCBS, owning end-to-end integration delivery, stakeholder engagement, and long-term technical success.
- Led technical delivery across 35+ engineers supporting $200K+ MRR, coordinating multiple stakeholders to drive complex integration timelines to completion and standing up repeatable intake, triage, and enablement processes.
- Scoped Premise Data's China Edge expansion end-to-end, designing localized Android/iOS apps and reverse proxy infrastructure for secure market entry in a regulated environment.
Product Manager (Part-time) — Tradebuza
Jun 2020 – Jun 2021
Nigeria
- Led the rebuild of TradeBuza Mobile App V2, partnering with engineering to translate high-level stories into specific tasks and resolve architectural and integration challenges.
- Onboarded 21 agricultural partners and enumerated 1.16M farmers, enabling input financing assessments across 200,000+ hectares of farmland.
Technical Project Manager — Venture Garden Group
Jun 2015 – Aug 2018
Nigeria
- Delivered analytics and ETL integrations for the Economic Operations Command Centre, Office of the Vice President of Nigeria, coordinating technical rollout across multiple government agencies and ERP-style data flows.
- Drove process improvements that reduced project onboarding and delivery time by 70%, improving throughput on concurrent integration engagements.
Selected case studies
Skills & certifications
Technical Integrations & APIs
Development & Prototyping
Cloud & Tools
Domain Expertise
Methodologies & Certifications
Education
MSc Artificial Intelligence, First Class Distinction — Loughborough University
United Kingdom
BSc Computer Engineering — Obafemi Awolowo University
Nigeria